We offer shipping included for all orders over $100, or a flat rate for all orders under $100. The standard shipping method is used for all orders within the United States. (Shipping fees are non-refundable.)

Processing Time

All orders will be processed in 2-3 business days. We need to double confirm your size and prepare the parcel. A tracking code will be given once the parcel is sent out. 

Delivery Duration

Delivery time to different states differ. Normally it takes 5-8 business days to travel within the United States.

Tax

The customer needs to pay for tax. We do not bear any tax. 

For Example

If you order a lip balm, it will need 2-3 business days of processing time and 5-8 business days of shipping time. Therefore, you are expected to receive it in 8-14 business days. 

Mobile Terms of Service

The Anoki mobile message service (the "Service") is operated by Anoki (“Anoki Beauty”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Anoki Beauty’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Anoki Beauty through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Anoki Beauty. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Anoki or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Anoki Beauty mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Anoki or email contact@anokibeauty.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Welcome to contact us：contact@anokibeauty.com

Phone: （+1）307.215.8625

Customer service hours: 9:30a - 4:30p (EST)