Frequently Asked Questions
No, but we are working on that! Please check back briefly. Once we start shipping all over the world, shipping costs will apply, and will be added at checkout.
Once your order is placed, please allow up to 2-3 business days for us to make your product. We will then ship via standard shipping which takes 5-8 business days (this may vary for orders shipped to Alaska, Hawaii and military bases) from ship date.
You will receive your order within 8-14 business days.
In our attempt to craft and ship orders as quickly as possible, orders cannot be edited or cancelled once submitted after 24 hours. For orders purchased within the 24 hour limit, please email us at email@example.com.
*Please note for specials, ie: giveaways and third party offers - standard shipping times and rates will vary. More information can be found in the terms and conditions.
Yes. We do offer returns within 30 days, if you are not satisfied. However, if the product is more than half way used we can not offer a refund. The customer will be responsible for the return shipping fee.
Aloe vera is our staple ingredient. Some companies highlight shea butter or coconut, we love aloe vera. Aloe vera was and still is used to expedite wound healing, soothe sunburn, and hydrate skin. It is a great plant to keep your body glowing. Moreover, it is perfect for sensitive skin!
Anoki can be considered holistic. All of Anoki’s ingredients stem from nature. Our specific ingredients are crafted to provide natural healing to one’s body. Therefore, depending on your skin concern, our products should be able to provide at least one type of healing aspect. This will vary per person.
Our bottled material includes recycled plastic, recycled glass, sustainably sourced wood, bamboo, and wheat.
Please note that the wheat is does not contain gluten and is perfect for those who has gluten allergies.
Our accessories are crafted from sustainably sourced wood, bamboo, corn, wheat, and other biodegradable materials. Don't worry, we are eco-friendly all around!
We’d love for you to subscribe! Subscribe and get 10% off all orders on your first initial payment and delivery for the remainder of your subscription plan! Skip, pause, add and/or interchange scents, products, and more! All without needing to cancel your plan. Cancelation policy is as follows, please cancel anytime before your shipment has processed. Once shipment has processed and you do not want the order, you must wait for delivery and are responsible for sending the order back. Once we receive your order, your refund is processed.
Yes. All products have a 1 year expiration date. For best results, please use within 6-11 months after receiving the product.
Yes! We also sell clothing. Our fabric is made with the highest quality of materials. Made to last for a very long time.
Our products are made both in factory and in-house. We use the finest ingredients to make sure everything is safe, natural, and sustainably harvested.
Yes. That is how we are becoming known! Our organic and natural ingredients are a rave at farmer’s markets. However, durning the winter, all farmer's market activity is paused.